SHIPPING

– At this time, we are only accepting orders from residents that live in the U.S.A only. All orders are shipped via UPS, USPS, or Fedex, and carriers based on the most efficient delivery. We are not responsible for any lost, stolen, or damaged products after it’s shipment. Please allow 3 – 5 business days for order processing and verification, and additional 3 – 5 business days for delivery. We are only a team of two people in two different cities so we thank you for your patience. 

– All products are handmade. Some products are made to order specifically and due to the complex design, production will take 3 – 5 weeks and shipping will take an additional 3-5 business days. 

– Please contact help@demiash.com if you are outside of the US and would like to purchase DEMI ASH. 

Cancellation/Return

– We do not allow cancellations once the order has been placed. All orders are final and cannot be changed after submission. 

– All purchases are final and refunds/exchanges are not allowed.